ACTIONS SPEAK – BEHAVIOURAL INTERVIEWING
This film is a new high-end production that combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective interview skills training course for a new generation of interviewers.
Support Materials: Leaders Guide, Participant guide and PowerPoint presentation available on the films DVD
THE PRACTICAL COACH 2ND EDITION
This film takes managers step by step through the 3 most critical times for performance intervention.
The first edition of this film is available in Traditional Chinese Subtitles
Support Materials: Leaders guide on CD ROM and a separate hard copy workbook
MORE THAN A GUT FEELING 4TH EDITION
in this revised and updated version, further consideration is given to the idea of uncovering behavioural predictors. This film also provides meaningful insight on how a thorough job analysis can be the basis for developing effective BBI questions.
Support Materials: Leaders Guide, PowerPoint Presentation and Quiz are available on CD ROM
PAINLESS PERFORMANCE IMPROVEMENT
This training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.
Support Materials: Leaders Guide and Workbook are available on CD ROM
WHAT TO DO WHEN CONFLICT HAPPENS
This program acknowledges that it’s difficult to confront someone who -in our opinion- is behaving in a way that is disruptive, unprofessional or self-serving. It presents a simple 4-step approach that helps individuals collect their thoughts and initiate resolution in the most productive way possible.
Support Materials: Leaders Guide, Workbook and Power Point Presentation available on CD ROM